How do I cancel my subscription?

To cancel your subscription, please login to our customer Hub. This is an area where you can review all  purchases, see invoices, as well as review current, completed, and cancelled subscriptions. You can even review your personal/billing information and update them. It is here where you can see and cancel your subscriptions.

>> Please visit: https://cart.byoupublishing.com/updateinfo/

This area gives you the ability to easily…

• View/print/download invoices for all of you past purchases in one place.
• Update your personal info (Address/email etc.)
• Update your billing info, either overall, or for specific active subscriptions, trials or split pay plans.
• Allows you to see easily, what subscriptions, one time products, trials, split pays etc that you have purchased from bYou Publishing
• Let’s you cancel trials or subscriptions directly from within this area.
• The area can also be accessed from a link in all of the receipts/invoices that are automatically sent out via ThriveCart at the time of purchase.

If you don't see a subscription in the customer hub, your purchase may have occurred before we moved to this platform. Please email support@byoupublishing.com and include the following information:

• Complete name
• The email address you used when you purchased
• Course or program you wish to cancel

IMPORTANT NOTES:

• If you request to cancel within 24 hours of your payment date the payment processor will attempt to process the payment. If successful, we will cancel the subscription and refund the payment.
• Please note that when you cancel your subscription, your access to the course will be terminated.